Privacy Notice
Last updated: September 2026

This privacy notice explains how D.A. Carlin& Company (“we”, “us”, “our”, or “DAC”) collects and uses your personaldata when you register for sign up for our newsletter, download our resources,or register for our webinars. We are committed to protecting your privacy andhandling your data in line with the UK General Data Protection Regulation (UKGDPR) and the Data Protection Act 2018.

1. Who we are

D.A. Carlin & Company is an expert advisory firm. For the purposes ofdata protection law, we are the data controller responsible for your personaldata. If you have any questions about this notice or how we handle your data,you can contact us at: info@dacarlin.com

2. The information we collect

When you sign up for our newsletter, download our resources, or registerfor our webinars, we collect the information you provide on the registrationform. This typically includes:

- Your name
- Your work email address
- Your job title or role
- Your organisation or company name
- Any questions or comments you choose tosubmit when registering

We may also collect technical informationrelating to your attendance, such as whether you joined the live session, andany questions you ask during the webinar. If the session is recorded, your nameand any audio or video you share may be captured. We will tell you in advanceif a session is being recorded.

3. How we use your information and ourlawful basis

We use your personal data for the following purposes, relying on thelawful bases set out below.

Delivering the webinar you registered for

We use your details to register you, send you joining instructions andreminders, host the session, and follow up with materials such as slides or arecording. Our lawful basis for this is the performance of a contract with you,or the steps you have asked us to take before entering into one.

Sending you related marketingcommunications

Where you have given your consent, we may contact you with informationabout our services, future events, insights, and other content we think will berelevant to you. Our lawful basis for this is your consent, which you canwithdraw at any time.

Improving our events and understanding ouraudience

We may analyse registration and attendance data to understand who isinterested in our events and to improve future sessions. Our lawful basis forthis is our legitimate interests in running and developing our business,balanced against your rights and interests.

4. Marketing and your choices

Registering for a webinar does not automatically sign you up to ourmarketing. We will only send you marketing communications where you haveactively opted in, for example by ticking a consent box on the registrationform. You can withdraw your consent or unsubscribe at any time by using theunsubscribe link in any marketing email, or by contacting us using the detailsin section 1. Withdrawing consent does not affect the lawfulness of anyprocessing carried out before you withdrew it, and it will not affect ourdelivery of any webinar you have already registered for.

5. Who we share your information with

We do not sell your personal data. We share it only with trusted thirdparties who help us run our events and manage our relationships with attendees,and only to the extent necessary.

These include:

- Our customer relationship management (CRM)provider, which stores and manages registrant and contact records

- Our webinar and email platform providers,which host the sessions and deliver communications on our behalf

These providers act as our data processors andmay only use your data on our instructions. Some of these providers may processdata outside the UK. Where they do, we take steps to ensure your data isprotected by appropriate safeguards, such as standard contractual clauses or anequivalent approved transfer mechanism.

6. How long we keep your information

We keep your registration data for as long as needed to deliver thewebinar and for a reasonable period afterwards to follow up and to keep arecord of the event. Where you have consented to marketing, we keep yourcontact details until you withdraw your consent or ask us to remove you,subject to periodic review.

Registration and attendance records areretained for 24 months after the event, after which they are deleted oranonymised. Where you have opted in to marketing, we retain your contactdetails until you withdraw consent or ask us to remove you, and we reviewmarketing contacts at least every 24 months.

7. Your rights

Under data protection law, you have a number of rights in relation to yourpersonal data. These include the right to:

- Be informed about how we use your data
- Request access to the personal data we holdabout you
- Request that we correct any inaccurate orincomplete data
- Request that we erase your data in certaincircumstances
- Object to or restrict our processing of yourdata in certain circumstances
- Withdraw your consent at any time where werely on consent
- Request the transfer of your data in certaincircumstances  

To exercise any of these rights, pleasecontact us using the details in section

8. Complaints

If you have concerns about how we handle your personal data, we would askyou to contact us first so we can try to resolve them. You also have the rightto lodge a complaint with the Information Commissioner’s Office (ICO), the UKsupervisory authority for data protection, at ico.org.uk.

9. Changes to this notice

We may update this notice from time to time. Any changes will be postedhere with an updated revision date.  

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